I can’t remember my user id and/or password, can you reset it?

If a user has forgotten their password and wants to reset it, then the user is prompted to enter their email address and is sent a time-sensitive link which they will need to use in order to reset their password. Once the link is clicked, the user is prompted to reset their password in the web client. If the time limit on the email expires, then the user will need to resend the reset password request from the login page.