Did you receive an error stopping your payment? Read on to find out why you may be having this issue.

A few common reasons for payments failing on are:

  • Your bank or card issuer is declining the transaction (outside of

  •  payment attempt has triggered one of automated security flags

Read on to find out why you may be having this issue:

If you’re making a payment funded by a bank account, credit card, or debit card, reach out to your bank or card issuer directly (the fastest way to reach them is by calling the number on the back of your card). If your bank or card issuer is declining the transaction, cannot see specifics about the decline or override it. 

You can also try using a different payment method for the payment, like a different card or bank account. .

Return / Refund Policy

Last updated [01.01.2023]

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.


After receiving your complaints we will process your return or exchange. Please allow at least 6 days from the receipt of your complaint to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Please Note

If you have any questions concerning our return policy, please contact us at: