Manager of Agent Relations

Job Description

Manager of Agent Relations, Lotus Liveaboards Indonesia.

We operate Blue Lotus, a new comfort-driven traditional phinisi liveaboard, sailing the waters of Komodo National Park. Brought to you by Azul Komodo, we are a PADI 5 Star IDC and Eco Centre delivering premium, safe scuba diving experiences to guests worldwide. We’re looking for someone to build and nurture relationships with dive travel agents worldwide, ensuring they have what they need to sell our charters confidently and that their guests have a seamless experience from booking to disembarkation.

What You’ll Do – Agent Partnerships

• Identify and recruit new travel agent partners in key markets
  Train agents on our vessel, itineraries, and what makes sailing with us distinctive
  Provide current marketing materials, imagery, and destination information
  Serve as their primary point of contact—responsive, reliable, and easy to work with
  Sales Development

• Develop and manage commission structures and payment schedules
  Create promotional offers and incentive programs to drive bookings
  Track agent performance and identify growth opportunities
  Set and monitor sales targets in collaboration with ownership
  Communication & Coordination

• Keep agents informed of availability, itinerary changes, seasonal highlights, and vessel updates
  Liaise with our reservations and operations teams to ensure smooth guest logistics
  Resolve booking issues and guest concerns promptly
  Gather agent feedback to improve our offerings and processes

What You Bring

• Proficiency in English, both oral and written
  Experience in dive travel sales, reservations, or operations
  Strong relationship-building and communication skills
  Comfort working across time zones with international partners
  An organised approach to managing multiple agent relationships simultaneously
  Familiarity with the liveaboard market and what agents need to sell effectively
  Self-motivated with strong work ethic—Nice to Have

• Experience with the InSeanq booking platform (strong preference given to candidates with prior experience using this platform)
  Existing relationships with dive travel agents
  Experience with Komodo or Indonesian dive tourism
  Understanding of the luxury or expedition travel segment
  Certified Scuba Diver with familiarity with PADI standards

Location:
Remote, Full Time, Salary Commensurate with Experience. This is a dry position.

To Apply Please send your CV and cover letter explaining why you’re a fit for this position
with the subject line:
“Manager of Agent Relations Application.”